Refund policy
Refund Policy — 14-Day Money-Back Guarantee
We want you to collect with confidence. If you are not satisfied with your purchase, you may return it within 14 days of receiving the item for a full refund.
Conditions
- The item must be returned in the same condition as received.
- Coins and banknotes must not be removed from any original holders, capsules, or certification slabs if you wish to return them.
- To start a return, contact us at info@antiquamoneta.com within 14 days of receiving your order.
Return shipping
- If the return is due to our error (wrong item, item not as described), we cover the return shipping.
- For all other returns, the buyer covers return shipping costs. We recommend using a tracked service — we cannot refund items lost in return transit without tracking.
Refunds
Once we receive and inspect the returned item, your refund will be issued to the original payment method within 10 business days.
Questions
info@antiquamoneta.com · +1 (514) 603-9892 · Montreal, QC, Canada.