Shipping policy
Shipping Policy
We ship worldwide.
Buyers are responsible for any taxes, duties, or customs fees charged at the destination.
All orders are shipped via Canada Post within 24 hours of receiving payment.
If you require XPRESS shipping with a tracking number, please contact us for a quote.
IMPORTANT:
WE ARE NOT RESPONSIBLE FOR DELIVERY TIMES.
Estimated delivery time is 4–16 business days (excluding weekends).
Delivery time varies depending on the destination and the customs process in the buyer’s country.
Returns
Once you receive your item, please inspect it to ensure you received what you ordered.
If everything is correct, we would greatly appreciate your positive feedback.
We do our best to describe each item accurately and provide detailed photographs.
However, if for any reason you are not satisfied after receiving your order, you may return it in its original condition.
To initiate a return, please email us at rusnia@gmail.com.
We will resolve any issue immediately.
A full refund will be issued once the returned item is received.
No additional questions asked.
Please note:
- We cannot cover the cost of return shipping unless the item is defective or an error was made on our part.
- Returned items must include all original packaging to be eligible for a refund or exchange.
Trades / Exchanges
You may exchange any item purchased from AntiquaMoneta, provided it is unused and in its original condition, within 30 days of purchase.
To initiate an exchange, contact us at rusnia@gmail.com with your order number and the reason for the exchange.
Sale or promotional items are not eligible for exchange, unless the product is defective.
Refunds
Refunds are issued for items that are defective or not as described on our website.
If you experience an issue with your order, please contact us within 14 days of receiving the item.
After we receive and inspect the returned item, a refund will be issued to your original payment method within 7 business days.
We hope your purchase brings you a lifetime of enjoyment.